Warranty Clauses
• Theproductisunderwarrantyforaperiodof24(twenty-four)monthsfromthedateofpurchase.
Digicomundertakestoremedyanydefects,lackofqualityornon-conformityoftheproductasstatedinthesalecontract(and
generallyintheinformationontheproducts)withtherepairorthereplacementoftheproductwithoutcharginganyexpense
forthelaborandforthematerial.
• Thewarrantyiseffectiveonlyincasetherequestforrepairunderwarrantycomeswiththevalidproofofthepurchase(receipt
orinvoice).
Thebrokenproductmustbedeliveredintheoriginalpackagewithalltheaccessories.
• Theserialnumberontheproductmustnotbecancelledorerasedinanyway;failingthisconditionthepurchaser’srightto
claimforthewarrantywillbeforfeited.
• Thewarrantyisnotapplicableincaseofdamagescausedbynegligence,improperinstallation/use/care,tampering,modications
oftheproductoroftheserialnumber,damagesduetoaccidentalcausesortothenegligenceofthecustomer,particularly
referredtotheexternalparts.
Furthermorethewarrantyisnotapplicableincaseoffaultduetowrongconnections(i.e.avoltagedifferentfromtheone
indicatedontheproduct)orduetoasuddenchangeinthenetworkvoltagetowhichtheproductisconnected,aswellasincase
offaultcausedbyinltrationofliquids,re,inductive/electrostaticdischargesordischargescausedbylightnings,overvoltage
orotherphenomenonnotdependingonthedevice.
• Thepartsoftheproductsubjecttowearandteararenotcoveredbythewarranty,likethebatterywhensupplied,theconnection
cables,theconnectors,theexternalpartsandtheplasticsupport,unlesstheypresentafactorydefect.
• Periodicalcontrols,softwareupdates,settingsandmaintenancearenotunderwarranty.
• Whenthewarrantyperiodexpires,thereplacedparts,theexpensesforlaborandtransportationwillbeinvoicedaccordingto
thecurrentrates.
• ThewarrantyofDigicomproductsmustberequireddirectlytotheReseller/CompanyortotheDistributorwheretheproduct
hasbeenpurchased.
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